Knowledge Base

Topic: Accounts
Slack Workspaces

A Slack Workspace is now available for your CONS3RT team! This feature gives users access to community channels: #general for announcements and discussion #support to answer your questions #asset-dev for asset development discussion Each CONS3RT Team also has a private channel for each team member. To become part of the Slack community: Click on the profile icon at the top-right Select Profile & Account Click the Connect button next to Slack You must agree to the Code of Conduct to use the community Slack The email address associated to your CONS3RT account will receive an invitation to join Slack.
Managing your Account Certificates

There is now the capability for you to manage your own certificates After signing into your account, click on the person icon located on the top right corner of the page. Choose, “Profile & Account,” from the list. On the left panel of the profile page select, “Security.” On the security page scroll down to the PKI certificates section. You can review which certificates are registered to your account (e.
Obtain an ECA Certificate

HmC requires to use of a PKI credential. Users without a Common Access Card (CAC) can can authenticate using External Certificate Authority (ECA) certificates. Using ECA Certificates has many benefits: Convenient site access using your browser or mobile device Convenient method for making ReST API calls Info on Obtaining an ECA certificate HmC is a partner of Identrust, click here for info on obtaining an Identrust ECA certificate for HmC: https://www.
Update Account Information

Update your Account Information Click on the Profile Icon on the top-right, and select Profile & Account Update your Username, First Name, Last Name, Email, and Phone Number as desired Update your Password Click on the Profile Icon on the top-right, and select Profile & Account On the Profile and Account page, click Security Update your password, twice to confirm Click Save Update your Email Address Click on the Profile Icon on the top-right, and select Profile & Account Edit your Email Address Click Save Profile Manage API Tokens Click here for info on managing API tokens Set your Default Project Click here for setting your Default Project Review Access Logs Click on the Profile Icon on the top-right, and select Profile & Account On the Profile and Account page, click Security Scroll down to review access logs for your account More Help See this process in action with our video tutorials:
HmC Account Approval

I registered with my .mil or .gov email address If you registered with a .gov or .mil email address, you are all set. Your account will be approved by the HmC Community Manager. I registered with my commercial email address If you registered with a commercial email address, please take action on one of the following options: Option A: Self Approval If you own a .mil or .gov email address, please simply send an email to support@cons3rt.
Add a New Certificate to your Account

Adding a new Certificate Use the following steps to add a CAC or ECA certificate to your existing HmC account. Navigate to HmC Click the Sign-In button When prompted, select the new CAC or ECA certificate that you would like to associate. You should see an authentication error, but under that error there is an Account Assistance link. Click the Account Assistance link Select I Have a New Certificate Enter the email to add your CAC or ECA certificate to your existing account (Be sure to use the email address associated with your existing HmC account) Check your email for the link to associate your cert with your HmC account (If no email appears, be sure to check your spam filter.
Register with Certificate

Register your CAC or ECA Certificate Ensure your CAC or ECA cert is loaded into your browser Navigate to the HmC site Click OK after the Notice and Consent Page Click the Register button in the top-right, and follow the instructions Select the certificate that you would like to register, and enter the CAC PIN or ECA passphrase as needed You should receive an email with additional instructions for getting your HmC account approved Note: Any of the CAC certs will work, but HmC recommends using the ID cert.
Self-Managed Account Credentials

Users can now add certificates and reset passwords for themselves. Go the CONS3RT homepage and click on the “Sign In” button. Select the “Account Assistance” option. Add New Certificate Check the “I have new certificate” box. Enter the email associated with your account. You will receive an email at this address with instructions on how to complete the process. Reset Password Check the “I need to reset my password” box.
Account Reactivation

For security purposes, an account registered in DoD environments will expire after 30 days of inactivity. This policy applies to HmC. Note: You will receive an email notification three days prior to its official expiration. Log in to avoid account deactivation. Request Reactivation If your account expires, follow these instructions to request reactivation Navigate to HmC or cons3rt.com Click the “Sign In” button and attempt to log in.